Privacy Policy
An overview of how customer information may be handled when shopping with us.
Information You Provide
Depending on how you use our store, we may receive information such as your name, email address, delivery address, contact details, order information and messages sent to customer support.
Information Collected Automatically
Our storefront and service providers may collect technical information, such as device and browser information, IP address and site usage data, subject to the services and consent settings actually deployed.
How Information Is Used
- To process purchases and arrange fulfillment
- To provide customer service and resolve order issues
- To operate, protect and improve our online store
- To meet legal, tax and recordkeeping obligations
- For marketing communications where permitted or consented to
Service Providers
Shopify, payment services, shipping providers and other authorized vendors may process information as needed to perform contracted services. We work with service providers as needed to operate our online store and fulfill customer orders.
Cookies and Choices
Cookies and similar technologies may be used for essential store functions, analytics and other purposes according to the actual technologies installed. You can review available privacy and cookie choices through the controls presented on our website, where provided.
Data Rights and Contact
Depending on your location, you may have rights to access, correct, delete or otherwise control personal information. Contact service@tidyvero.com for privacy inquiries. We will respond subject to applicable law.
Contact Information
Customer support: service@tidyvero.com
Phone: 14776386699
Support hours: Monday–Friday, 9:00 AM–6:00 PM EST (UTC−5)
Operating company: Hefei Longgui Intelligent Equipment Co., Ltd.
Company representative: Liu Yao